FAQs Orders and Deliveries | COVID-19 Virus
Yes, Simply Gadget's activities are currently continuing. However, delivery times may be longer than usual and our selection of items available for international shipping may be temporarily reduced. Do not use delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).
You can track your order and deliveries from your orders on firstname.lastname@example.org. You can change the delivery address for an order until it ships. Once your order has shipped, you can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.
As COVID-19 has spread, we have seen an increase in people shopping online. Logistics delays due to lesser personnel working.
Yes. We are still processing returns. To start a return and learn more about returns, please visit our Return page
For guidance on Corona-virus, please refer to the World Health Organization website.
Yes, due to the recent outbreak. All logistics are being delayed and we cannot guarantee a delivery date.
Processed order refunds can be subjected to a restocking fee of up to 25%.
Orders can be refunded within the 24 hours of placing the order will not be subjected to a restocking fee.
All orders related to COVID-19, such as thermometers, masks, sanitizer and all PPE are final sales due to health hazard.
Thermometers are Final sale only